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Hospitality & Leisure Insurance

Worth coming back for.

Great hospitality is about more than what you serve, it's the people, the place and the experience you create. The right protection helps look after the business behind it.

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Tailored cover Fast online quotes Instant policy documents 0% APR monthly payments
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Insurance for businesses built around customers.

Hospitality and leisure businesses are busy, people-focused environments.

Customers, employees, premises, products, bookings and payment systems can all form part of the same operation.

For businesses including:

CafésCoffee ShopsRestaurantsTakeawaysPubsBarsCatering BusinessesLeisure BusinessesRecreation BusinessesAnd more

Choose the cover that fits your business.

Choose the protection that's relevant to your business, your customers and the way you operate.

Protection for the risks behind a customer-facing business.

When customers are coming through the door every day, the potential risks aren't confined to one part of the business. They can involve people, products, employees and the systems used to keep everything running.

Illustration of a barista serving a customer

Customer accidents

A spill, wet floor or other everyday accident can result in a customer being injured and making a claim.

Food and products

A customer may allege that food, drink or another product supplied by your business caused injury or damage.

Employees

Busy shifts, kitchens and customer-facing environments can create workplace injury risks alongside your legal responsibilities as an employer.

Bookings, orders and payments

Online booking systems, card payments, ordering platforms and customer data can all be affected by a cyber incident.

Events and expansion

Adding events, outside catering, new premises or more staff can change the range of risks your business faces.

See the cover options available for your hospitality or leisure business and build your quote online.

Support that goes beyond your insurance.

Eligible policies include access to practical legal support and business resources to help with the everyday challenges of running your business.

24/7 legal advice

Speak to qualified solicitors about business-related legal issues, including employment law, health & safety, contracts and other everyday legal questions.

Business & legal resources

Access ready-to-use contracts, policies, procedures, guides and templates designed to help with the practical and legal side of running your business.

Hospitality & Leisure FAQs

Still not sure? Call us on 01225 284968.

It depends on how your business operates. Public and Products Liability can be particularly relevant where customers visit your premises or you supply food or other products, while Employers' Liability is legally required for most businesses employing people.

It can help with eligible claims where your business is legally liable for injury to a customer or other member of the public.

Products Liability can help protect against eligible claims where a product you've sold or supplied causes injury or property damage.

Part-time employees can still create an Employers' Liability requirement.

It can be, particularly if your business relies on digital payment, booking, ordering or customer-information systems.

Your online quote will show the cover options available for your business, allowing you to select the protection relevant to the way you operate.

Online insurance available through Captivo is provided by Markel. You'll see full insurer and policy details before you buy.

Keep the experience centre stage.

Protection for the business making it all happen.

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